Terms and Conditions Kediritoto – Complete User Guide

These Terms and Conditions ("Agreement") are a legally binding agreement between you ("User" or "Member") and kediritoto ("Platform", "we" or "us"). This document governs the use of the kediritoto website, mobile app, and all services provided under the kediritoto brand.

Kediritoto is an online gaming platform offering a wide range of entertainment categories — including slots, Live Casino, Bingo, and table games — to users across Malaysia. We are committed to providing a safe, fair, and enjoyable gaming experience for every member.

By accessing or using our platform in any form — whether via web browser, Android app, iOS app, or any other device — you automatically agree to comply with all terms stated herein. This agreement takes effect from the moment you first access our platform.

If you register an account, click the "I Agree" button during the registration process, or use any of our services after any changes to the terms have been notified, this is also considered full acceptance of the latest terms in effect.

To register and use kediritoto services, you must meet all of the following eligibility requirements at all times:

• Be at least 18 years old on the date of registration.
• Acting as an individual on your own behalf, not on behalf of any third party.
• Not appearing on any list of individuals prohibited or restricted from using online gambling services.
• Possessing full legal capacity to enter into a binding agreement.
• Never declared bankrupt or currently undergoing active bankruptcy proceedings.
• Using the platform solely for personal entertainment purposes, not for commercial or professional use.

Account registration at Kediritoto is free. You simply need to provide accurate and up-to-date basic information during the registration process. All information you provide must be truthful and verifiable.

One Account Policy: Each individual is only permitted to hold one active account at Kediritoto. This includes a prohibition on registering a new account using a different name, email address, phone number, payment information, or device. Violating this policy may result in all associated accounts being closed and balances forfeited.

During registration, you are required to provide:

• Full name as shown on your identification document.
• A valid date of birth.
• An active and accessible email address.
• A Malaysian phone number registered in your name.
• A strong and confidential password.

An identity verification process (KYC) may be required before your first withdrawal or when unusual activity is detected on your account. Documents that may be requested include a copy of your ID, bank statement, and recent proof of address.

Kediritoto supports a wide range of local Malaysian payment methods for the convenience of our members. All financial transactions are protected with 256-bit SSL encryption.

Accepted Deposit Methods:

• Online bank transfer: Maybank2u, CIMB Clicks, Public Bank Online, RHB Now.
• FPX (Financial Process Exchange) — real-time payment directly from your bank.
• E-Wallet: Touch 'n Go eWallet and GrabPay.

Processing Time: Deposits are processed automatically and funds are typically available in your gaming account within minutes. Withdrawals are processed within 1 to 3 business days, subject to required verification.

Deposit and Withdrawal Limits: Minimum and maximum limits for each deposit and withdrawal vary by chosen payment method. The latest limit information can be found in the Wallet section of your account.

Kediritoto only processes withdrawals to accounts registered under the same name as your gaming account. Withdrawals to third-party accounts are strictly prohibited to prevent money laundering and fraud.

Kediritoto offers a variety of attractive bonuses and promotions for both new and existing members. All bonuses are subject to the specific terms and conditions stated in each promotional offer.

General Bonus Terms:

• Each bonus has a wagering requirement that must be fulfilled before a withdrawal can be made.
• Bonuses cannot be transferred between accounts or directly converted to cash.
• Each user is entitled to receive each type of promotional bonus once only, unless otherwise stated.
• Kediritoto reserves the right to void any bonus obtained through illegitimate means or through system manipulation.
• The Welcome Bonus is available to new members who have not previously registered.

Bonus Validity Period: Each bonus has a validity period that is clearly stated. Bonuses not used within that period will expire automatically and cannot be recovered.

All games available at Kediritoto use a Random Number Generator (RNG) that has been independently verified by international auditing bodies. This ensures every game outcome is truly random and cannot be manipulated by any party.

User Responsibilities During Play:

• You are solely responsible for every wager you place.
• Any confirmed bet cannot be cancelled or amended.
• Game results displayed by the Kediritoto system are final.
• In the event of a technical disruption during a gaming session, Kediritoto will restore the account based on accurate system records.
• The use of automation software, bots, or any tools that assist in unfair play is strictly prohibited.

Kediritoto reserves the right to void any game or wager suspected of involving fraud, exploitation of technical bugs, or any conduct that is unfair to other players or to the platform.

Your account security is a shared responsibility between you and Kediritoto. While we continuously invest in the latest security infrastructure, you also play an important role in keeping your own account safe.

• Use a strong password — a combination of uppercase letters, lowercase letters, numbers, and symbols.
• Do not share your login credentials with anyone, including family members.
• Log out of your account when using a shared device.
• Enable two-factor authentication (2FA) via your account security settings.
• Contact our support team immediately if you suspect any suspicious activity on your account.

If you suspect your account has been compromised, report it to our support team via 24/7 live chat for immediate action. Kediritoto will investigate the report and take appropriate steps to protect your account.

Kediritoto takes seriously our responsibility to ensure a healthy and safe gaming environment for all members. Gaming should be entertainment — not a source of stress or financial hardship.

We provide the following self-control tools, accessible directly from your account settings:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Loss Limit: Cap the maximum amount you can lose within a set period.
• Session Limit: Limit the duration of your playing time in a single session.
• Play Break: Suspend your account for a period of 24 hours to 30 days.
• Self-Exclusion: Close your account for an extended period if needed.

For more information and support resources, visit our Responsible Gaming page, which contains detailed guides and links to support organisations that can help you or your loved ones.

You may close your Kediritoto account at any time by contacting our support team. Any valid cash balance in your account will be processed for withdrawal once all security checks are completed.

Kediritoto reserves the right to suspend or close your account without prior notice if:

• You violate any part of these terms and conditions.
• Suspected fraudulent activity or money laundering attempt detected.
• You register more than one account.
• The information you provided during registration was found to be false or inaccurate.
• You use automation software or bots in gameplay.
• Your account has been inactive for more than 12 consecutive months.

In the event of account closure due to a terms violation, Kediritoto reserves the right to hold the account balance pending investigation, and the balance may be forfeited if the violation is proven.

To the extent permitted by applicable law, Kediritoto shall not be liable for any indirect, incidental, special, or consequential losses arising from the use of our platform, including:

• Financial losses arising from wagering activity.
• Service disruptions caused by factors beyond our control, such as internet outages, natural disasters, or third-party actions.
• Unauthorised access to your account resulting from your own negligence in safeguarding your login credentials.
• Delays in transaction processing caused by the user's bank or third-party payment providers.

Kediritoto's maximum liability under any circumstances is limited to the total amount you deposited in the 30 days prior to the claim being made. This limit does not affect user rights protected by Malaysian consumer law that cannot be excluded.

If you have any complaints or disputes regarding your account or transactions, we encourage you to contact our customer support team as a first step. We are committed to resolving every complaint fairly and within a reasonable timeframe.

Complaint Resolution Process:

1. Contact customer support via 24/7 live chat in the app or on the web platform.
2. State your complaint clearly along with the relevant transaction number or date.
3. Our team will investigate and respond within 3 business days.
4. If you are not satisfied with the proposed resolution, you may escalate your complaint to our senior supervisor.

These Terms and Conditions are governed and interpreted in accordance with applicable laws. Any dispute that cannot be resolved internally shall be referred to a recognised alternative dispute resolution body.

Kediritoto reserves the right to change, add, or revise any part of these Terms and Conditions at any time without prior notice. However, we are committed to notifying users of material changes via in-platform notifications.

How We Notify You of Changes:

• Pop-up notifications within the mobile app and web platform.
• Notification via email to the address registered to your account.
• Update the revision date at the top of this page.

Continued use of the Kediritoto platform after changes to the terms have been notified is considered acceptance of the updated terms. We recommend you review this page periodically to ensure you are always aware of the latest terms in effect.